MATERIALS AND STYLE
Why do you work in bronze?
Bronze dates back to 3500 BC. It is historically significant in the development of civilization. I was drawn to bronze because it is used by many contemporary sculptors, not only to make art but also to make artisan jewelry. While it is not considered a precious metal, it has a unique luster that is similar to gold when polished. It is simultaneously rich and humble. While my jewelry inspiration comes from many sources it is heavily influenced by modern art, architecture, furniture, and decorative arts from the mid-century. Bronze is a material that is part of that design period and tradition.
Does your jewelry contain nickel and what is a nickel allergy?
Our jewelry does not contain nickel. Many people break out in a rash in response to nickel.
What does artisan jewelry mean?
Artisan is a term for a skilled craft worker who makes or creates jewelry partly or entirely by hand as opposed to mechanized factory manufacturing. Our designs involve many processes and materials and our approach to creating a collection is more akin to creating an art show rather than working from a precision bench jewelers approach.
What is studio jewelry?
Studio jewelry was term that applied to artists making jewelry that often used unconventional materials, sometimes of little value and juxtaposing it with different metals. Popularly used to describe sculptural jewelry from the 1930's -1960's that tended to be one of a kind or limited edition. This method of working is very similar to what we do in our studio.
What is "demi-fine jewelry"?
It is any piece that falls between costume jewelry and finer high end jewelry.
What materials do you use?
We use bronze, sterling silver, semi precious stones, clay and mother of pearl.
Is every piece unique?
At Julie Cohn Design, we use several different processes to create our designs. All pieces are limited edition. Some of the techniques we use are casting, hand forging, and hand fabricating. All of our designs are finished in our studio in Dallas, TX.
How do you care for the jewelry?
We use a special finish on our bronze pieces, which protects them from tarnishing and discoloring your skin. We recommend using a clean cloth to restore luster on the pieces. Do not use any chemical or polishing solutions on the jewelry. Store your jewelry in a dry place away from water and moisture. Occasionally, the bronze will begin to tarnish depending on your environment. If this happens, please return to Julie Cohn Design and we will refinish your jewelry at no charge to you. Please email us at email@example.com for repair instructions.
Are your pieces plated?
RETURNS AND REPAIRS
What is your return policy?
We will accept items for exchange or refund within 21 days of receipt.
Item must be returned in new and re-saleable condition.
Sale items are non-returnable. Once your return is processed, you will receive a refund notice by email.
How do I make a return?
Email firstname.lastname@example.org with PO number, the item to be returned and the reason for return. Include your email, mailing address and daytime phone number. A Return Authorization MUST be obtained by phone or email BEFORE returning any items. We will email a U.S. Postal Service return label. Apply this label to your package return and send it through the U.S. Postal Service. Once the item is received we will process the exchange or refund.
Pack the return item in a protected and secure manner. We are not responsible for items damaged or lost in transit.
What if a ring doesn't fit?
Let us know! You can exchange it for the correct size.
Do you offer repairs?
Yes. We are happy to repair or refinish any design. We want you to enjoy wearing our pieces. Please email us at email@example.com, and we will send a postage label for you to return your jewelry to our studio. There is no charge for this service.
Can you customize designs?
Please ask! We are happy to discuss whether we can accommodate your request.
What if I want to change the length of a chain or other feature?
Please ask! Depending on the design, we will let you know whether we are able to accommodate your request.
What about other metals?
Some of our designs are available in sterling silver or gold. Please ask and we can give you a quote.
ORDER PROCESS AND SHIPPING
How long will my order take?
Each piece is hand made for you once we receive your order. Most items take 1-2 weeks. Rings usually take 2-3 weeks. If you want to receive your order more quickly, please ask and we will do our best to accommodate your request.
How do you ship?
We ship USPS priority mail flat rate for domestic shipments. You can request other shipping methods. Please email us at firstname.lastname@example.org for international shipping quotes.
Do you charge taxes?
We are required to charge taxes in the state of Texas. No taxes will be charged for out of state orders.
Can I purchase from one address and ship to another?
Yes, please provide billing and shipping addresses at check out.
How will my purchase be packaged?
Every piece of jewelry arrives in our signature felt pouch with a card about our company. We ship in USPS flat rate boxes.
Can you ship to a PO BOX?
Yes. We can ship to any address that the post office will deliver.
Need help choosing a gift?
We would love to help! Please email us at email@example.com and we can set up a time to chat.